How many days would it take for my order to arrive?
It depends on the type of shipment that was ordered, it can go from 15 days to 30 days in international shipping
How much does shipping cost?
International shipping from $0.00 being free most of the time.
Does my shipment have a guarantee?
Your purchase is insured, if your order did not arrive, it will be resent or 100% refunded.
Does the shipment include a tracking or guide number?
All our shipments include a tracking number, to monitor the packages and ensure their arrival.
If I request a refund, how many days will it take to get to me?
The reimbursement could last from 1-20 days depending on each issuer of your card.
Do you handle wholesale in your products?
Our products are wholesale priced.
Do my products have a guarantee?
General products have a 1-month warranty, in case of any manufacturing defect.
Items for adults such as battery-operated or rechargeable toys have a 24-hour replacement guarantee, in case of any manufacturing defect.
How can I place an order for your products?
You can make your purchase from the official website LibiJrz.com.